1111dab FAQ — All the answers you need, in one place

No, only one account per person is allowed. Attempting to create multiple accounts using the same mobile number, email address, bank account, or device may result in all accounts being suspended and balances forfeited. A single account gives you access to all available features.

Click the "Forgot Password?" link on the login page. Enter your registered mobile number or email and request an OTP. Verify using the OTP you receive, then set a new password. The entire process takes under 2 minutes.

KYC verification may be required for large withdrawals or to access certain features. You will need to submit a photo of your national ID or passport. Verification is typically completed within 24 hours. Verified accounts have higher withdrawal limits.

If your 1111dab account has been suspended, contact the support team via live chat or email. Ask for the reason behind the suspension and provide any required information. In most cases, completing identity verification is enough to recover your account.

Withdrawals at 1111dab are typically processed within 15 to 30 minutes. During peak hours or for larger amounts, it may take up to 24 hours. First-time withdrawals may take a little longer due to the verification process.

The minimum withdrawal at 1111dab is BDT 500. The maximum limit depends on your account level and verification status. Standard accounts can withdraw up to BDT 50,000 per day, while verified accounts have higher limits.

First, wait 10 minutes — network delays can occasionally slow things down. If your balance still hasn't updated, contact live chat support with your deposit transaction ID or a screenshot. Providing the correct details will help us resolve it quickly.

Common reasons for a rejected withdrawal include: unmet bonus wagering requirements, pending KYC verification, incorrect payment details, or exceeding the daily limit. The support team will notify you of the reason and let you know what steps to take.

A wagering requirement means you must bet the bonus amount a set number of times before you can withdraw it. For example, a 10x wagering requirement on a BDT 100 bonus means you need to place BDT 1,000 in bets. Wagering can be completed through Sports Betting or casino games.

After logging in to 1111dab, head to the "Promotions" section to see all current offers. New offers are added daily, and special bonuses are available during marquee matches and festivals. Keep notifications turned on so you never miss a deal.

Yes, 1111dab has a referral program. Share your referral code or link with a friend — when they register and make their first deposit, you'll receive a bonus. Your friend will also get a special welcome offer. Full terms are available on the promotions page.

Live betting lets you place bets while a match is in progress. Odds update in real time, and you can bet at any point during the game. Just log in and head to the Sports section — ongoing matches will be marked with a "Live" tag. Quick decisions matter since odds change fast.

Winnings are typically credited to your 1111dab account within 5 to 30 minutes after a match ends. For live bets, settlement happens as soon as the event concludes. If there is a dispute over the result, it is resolved within 24 hours.

Yes, if a match is cancelled or a bet is voided, the original stake is automatically refunded to your 1111dab account. Bets placed with bonus funds are returned to your bonus balance. Refunds are typically processed within 1–2 hours.

1111dab's Live Casino features many popular games, including Roulette, Blackjack, Baccarat, Poker, Dragon Tiger, and Andar Bahar. All games are streamed live with real dealers and are available 24 hours a day, Bangladesh time.

Go to Account Settings and find the 2FA option under the "Security" section. Verify your mobile number with an OTP and 2FA will be activated immediately. From that point on, you will need to enter an OTP every time you log in — this makes your 1111dab account significantly more secure.

Change your password immediately and log out of all devices. Then contact the support team via live chat and explain the situation in detail. If needed, request a temporary account lock. Our security team will investigate and resolve the issue promptly.

Yes, 1111dab follows a strict privacy policy. Your name, mobile number, email, and payment details are never sold or shared with any third party. All data is stored on encrypted servers. Read our privacy policy for full details.

To install an APK on Android, you need to enable the "Install from unknown sources" option. Go to Settings → Security → allow installation from unknown sources. Then tap the downloaded APK file to install. On Android 8 and above, you need to grant this permission individually for each app.

Yes, the 1111dab app gives you everything the website offers — plus a few extras. You'll get push notifications for bonuses and match updates, biometric login support, and smoother live streaming. App users also occasionally receive exclusive app-only bonuses.

Some new features may not work on an older version of the app, and there may be security risks as well. You will receive an in-app notification whenever an update is available. Installing the latest APK from the download page will not erase your existing data.